Purpose of a Deposit
We sell all of our animals on a first come first serve basis. A majority of our customers choose to put down a deposit to guarantee availability. Orders are filled in the order in which the deposits are received. Animals not reserved with a deposit are sold on a first come first serve basis. We sometimes sell out more than a month in advance particularly in the spring and fall. We do not keep a waiting list but you are welcome to inquire back if you do not want to commit to a deposit.
The purpose of a deposit is to guarantee that you are committed to buying an animal from us and that we are committed to reserving that animal for you. We will do our best make sure that we can provide the animal that we have promised and we will not promise animals that we cannot provide. Occasionally a young animal is injured or an animal takes longer to mature than anticipated. If we cannot meet our obligation we will offer you the choice of a refund or to wait for your animal.
Deposit Amount
The deposit for a hedgehog is $10.00 and for a sugar glider is $25.00. The deposit is taken off the total amount due when the animal is received.
Hedgehogs. We typically do not reserve a particular hedgehog baby but rather a choice from three to four babies. We prefer for our customers to choose on personality first and color second. There are times when individuals are looking for a particular color and we do our best to accommodate specific requests. Unfortunately we are not able to provide pictures of individual animals since our availability changes almost daily.
Sugar Gliders. Almost all of our gliders look very similar in color and therefore are most frequently reserved on availability and gender preference. Each glider has his or her own personality and will react differently to each person. It is impossible to predict how your glider will respond to you in the beginning. We will work with you and your new pets and thoroughly explain the bonding process and procedures we found to work the best.
Deposit Agreement
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